Preparing to see you again

We have received the welcome news from the Chief Dental Officer that we can now reopen our practices. We have invested heavily in personal protective equipment, for the safety of our patients and also our teams. We have also been busy developing new workflows and processes to maintain social distancing and keep everyone safe.

Initially, this does mean that we are able to see fewer patients and are currently prioritising patients with emergency and urgent needs, with a view to resuming routine care as soon as we can.

We are continuing with triage calls and virtual consultations if we cannot see you face-to-face and welcome you to contact your practice for advice.

We are currently limiting the types of treatments we can carry out due to the new guidelines and safety. We are looking to increasing our services and as soon as we can. Our teams are working really hard to get back to ‘normal’.

We will keep in touch with further news as we start to reopen diaries and offer more treatments. We would like to express our thanks to all our patients for bearing with us during this difficult time and we appreciate your patience whilst we get up to running a full service again.


Only attend the practice if you have an appointment

You will not be seen without prior appointment. For more information on what to expect at your appointment please click here.

If you have a dental emergency, we are here to advise and support you. Our advice lines are open during normal surgery hours. Outside these hours please either leave us a message with your name, telephone number and a brief description of the problem, or complete the online form or email us at and we will get back to you as soon as we can.


Managing your dental needs at home

For guidance on managing your dental needs at home please click here.


What is COVID-19/Coronavirus?

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called Coronavirus. Coronaviruses are a group of viruses that cause illnesses such as the common cold, to more severe conditions such as pneumonia, Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory syndrome (SARS). The COVID-19 strain of Coronavirus is new and not previously known.

The source of the current outbreak hasn’t been confirmed yet but is being investigated. From the evidence available so far, it appears that human-to-human transmission is occurring.


What are the symptoms?

The main symptoms of this Coronavirus include:

  • fever (high temperature)
  • cough
  • shortness of breath
  • respiratory symptoms (like those you have with a cold)
  • breathing difficulties
  • headaches


How to avoid catching or spreading Coronavirus


  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • try to avoid close contact with people who are unwell



  • do not touch your eyes, nose or mouth if your hands are not clean


Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you’re staying at home. Testing for Coronavirus is not needed if you’re staying at home.

Read the NHS advice about staying at home.


Use the NHS 111 online Coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Use the 111 Coronavirus service

Only call 111 if you cannot get help online.


Treatment for Coronavirus

There is currently no specific treatment for Coronavirus. Antibiotics do not help, as they do not work against viruses. Treatment aims to relieve the symptoms while your body fights the illness. You’ll need to stay in isolation, away from other people, until you have recovered.


Stay at home advice  Coronavirus

Tips for staying at home

It’s important to stay at home to stop Coronavirus spreading.



  • try to keep at least 2 metres (3 steps) from other people in your home, particularly older people or those with long-term health conditions
  • ask friends and family and delivery services to deliver things like food shopping and medicines – but avoid contact with them
  • sleep alone if possible
  • regularly wash your hands with soap and warm water for at least 20 seconds
  • try to stay away from older people and those with long-term health conditions
  • drink plenty of water and take everyday painkillers, such as paracetamol and ibuprofen, to help with your symptoms


  • do not have visitors (ask people to leave deliveries outside)
  • do not leave the house, for example to go for a walk, to school or public places


Urgent advice: Use the NHS 111 online Coronavirus service if:

  • your condition gets worse
  • your symptoms do not get better after 7 days

Use the 111 Coronavirus service

Only call 111 if you cannot get help online.


Government response and action plan

GOV.UK: Coronavirus action plan

GOV.UK: information on coronavirus and the situation in the UK


Contact Us

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